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Tenants

Introduction

Thank you for choosing Premier Lets to find your new home. Premier Lets are members of the Association of Residential Letting Agents (ARLA) giving you the assurance you will receive the highest level of integrity and customer service. All tenants’ monies are kept in a separate clients’ account and are protected. We are also members of the Property Ombudsman and abide to their Code of Conduct, copies of which are available on request or can be downloaded from their website; www.tpos.co.uk.

Premier Lets have the largest selection of properties for rental, if you register your details with us we will send you any new properties coming on directly to your phone. We will arrange your viewings and have courtesy vehicles if you require transport.

See the Government Guide on how to rent here

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Making an Offer

Once you have found a suitable property you will need to make your offer. Once agreed with the landlord you will be required to pay a holding deposit of £200 to reserve the property for you subject to contract and receiving satisfactory references. The property will be taken off the market while references are obtained but the Landlord may decide to remarket the property if there are undue delays in obtaining the references. The holding fee is non-returnable unless the Landlord withdraws or you withdraw your offer within 24 hours and referencing has not yet commenced. The holding deposit will be offset against reference and office admin costs.

At this stage you should make no definite arrangements to move into the above property. Should your tenancy proceed you will be responsible for your own moving costs and you must also insure your personal belongings. Please ensure there is mobile phone and internet reception at the property if this is important to you.

References

Each applicant over 18 will need to be referenced and we will be required to provide proof of residency, photographic proof of identification and proof of eligibility to reside and work in the UK. The referencing usually includes a credit check, landlord check and employment check. Self-employed applicants will be required to provide an accountant’s reference and may be required to provide their last six months bank statements. The referencing company will assess if you have enough earnings to cover the rent, approximately your basic income should be at least two and half times the annual rent. If you are a student, in receipt of housing benefit, newly employed or your income is lower than required than you will need to provide a guarantor who would need to prove they have the necessary income to pay the rent if you default.

You can call the office to check the progress of the referencing which normally takes between 3 – 7 days. To avoid delay, please ensure that any documents or information required by the referencing company are brought/posted/emailed/faxed to our office as soon as possible. If you submit your reference forms by email you will be able to track the progress online.

If you are aware of any potential problems regarding the referencing please contact our office without delay to discuss as we do have some flexibility within the referencing system.

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Admin Fees

1 applicant £200 payable before checking in
2 applicants £275 payable before checking in
3 applicants £350 payable before checking in
4 applicants £425 payable before checking in
Guarantor (if required) £75 payable before checking in
Company tenancy £300 payable before checking in
Garage Let £35 payable before checking in
Check out fee £75 payable at end of tenancy
Tenancy renewal fee £50 payable at end of fixed term
Change of sharers £150 per change
Late rent charges £15 per letter
Credit card charge 2‰ payable if monies paid by credit card

Checking In

Before we can hand over keys we will need to be in receipt of:

Deposit

A security deposit is required for all tenancies. This normally is the equivalent of one months’ rent plus £200. The deposit will be protected within one of the government deposit schemes (non-regulated tenancies such as company and garage lets are not protected and will be kept in our clients account. At the end of the tenancy, the deposit will be used for any damages and unpaid rent.

Tenancy Agreement

The Tenancy Agreement will be an Assured Shorthold Tenancy unless a company or garage let. The initial tenancy is normally for a fixed period of either six or twelve months. At the end of the fixed term you may be able to renew the tenancy subject to agreement with the landlord. If the landlord does not want to extend the tenancy then the landlord will give you two months’ notice.

Rent Payments

A standing order will be set up two days before the rent is due to pay the monthly rent. Tenants are jointly and severally liable for paying the rent and utility bills.

Repairs

If we fully manage the property we will arrange for any repairs, subject to the landlords permission. For non- managed properties you will liaise directly with the landlord regarding repairs.

Insurance

The landlord is responsible for insuring the building but any contents and personal possessions are the tenant’s responsibility to insure.

Utilities

We will arrange for the accounts for gas, electricity, water, sewerage and council tax to be transferred into the tenant’s names. Please note we are unable to transfer telephone accounts and we also do not advise the TV License department. This can be done online at www.tvlicensing.co.uk or by calling 08448006779.

If you have not received notification from the utility companies within two weeks of checking in then you must inform our office. If your property does not have a telephone line or television aerial connected than it will be your responsibility to pay for this provision.

Energy Performance Certificate (EPC)

The EPC shows the property’s energy performance rating together with approximate running costs for heating, hot water and lighting. You should ensure you view the certificate before making an offer, if you haven’t received one please contact our office.